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The lyonsbennett team has a combined experience of over 40 years in corporate communications, producing creative, engaging and accessible communications in an environment where service is always key.

Founder and Managing Director

Katie
Lyons-Duncanson

Meet Katie

Commercial Director

Neil
Duncanson

Meet Neil

Director

Vikki
Gault

Meet Vikki

Production Director

Lee
Sargent

Meet Lee

Production Manager

Louise
Fernandes

Meet Louise

Creative Director

Elaine
Craig

Meet Elaine

Senior Designer

James
Heginbottom

Meet James

Client Services Director

Alice
Lidbetter

Meet Alice

Account Director

Poppy
Mapes

Meet Poppy

Senior Account Executive

Ellen
Crowley

Meet Ellen

Senior Account Executive

Becca
Doe

Meet Becca

Senior Account Executive

Lois
Lock

Meet Lois

Project Director

Jen
Human

Meet Jen

Research Analyst

Robyn
Root

Meet Robyn
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Katie Lyons-Duncanson

Founder and Managing Director

Katie founded Lyonsbennett in 2009 and leads an award-winning team that delivers creative, industry-leading projects with an unrivalled approach to client service. With 30 years’ corporate communication experience across diverse sectors, Katie’s market insight and best-practice ethos transforms client vision into measurable success.

“Away from the office, I’m usually channelling my strategic thinking by playing Bridge, a game I also teach in local schools.”

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Neil Duncanson

Commercial Director

Neil’s extensive commercial and corporate communications experience, from both client and agency-sides, helps to foster strategic business partnerships that uphold the company’s commitment to reliability, integrity and value. After 10 years with the company, Neil joined Katie as co-owner of Lyonsbennett in 2023.

“Away from the office, I’ll be exploring the wonderful Sussex countryside with Kaya the cockapoo, playing scrabble and cards, while trying to keep up with a very active family.”

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Vikki Gault

Director

With 20 years’ experience leading global marketing teams from the client-side, Vikki brings unparalleled expertise in copywriting, strategic leadership and the design of high-performing client journeys. Her perspective is grounded in senior leadership roles across Marketing, Communications and Investor Relations at AIM-listed and FTSE 250 organisations, as well as large private companies. This gives her a distinct ability to align brand, growth and stakeholder value at the highest level.

“When I’m not working, I’m often in the gym or putting people through their paces teaching pilates. Failing that, I’ll be on the sofa with my dogs, a cup of tea and a good book.”

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Lee Sargent

Production Director

All round genius. The lynchpin between design, production and the project managers. Ensuring deadlines are hit, resource is allocated and everyone is happy.

“When not spinning multiple plates, I can be found honing my stand up skills.”

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Louise Fernandes

Production Manager

With over 20 years of experience brought from London agencies like Salterbaxter, Louise brings a breadth of experience to LB. She leads on internal workflow allocation and is our Workiva and self-edit guru, providing technical support and training to our clients and elevating processes and output.

“Outside of work, I enjoy long forest and beach walks with my dog, keeping fit through self-defence classes, and relaxing with my family over a film (dog included).”

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Elaine Craig

Creative Director

Elaine has led design teams for a number of award-winning London corporate communications agencies, delivering best‑in‑class innovative design solutions in both annual reports and branding. She ensures we deliver the client brief to the highest creative standards.

“I am a full-fledged northerner and love hill walking, wine tasting and going on yoga retreats in the sun.”

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James Heginbottom

Senior Designer

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Alice Lidbetter

Client Services Director

Her breadth of knowledge and quick-on-her-feet problem solving has made Alice a trusted partner for our clients during her eight years at LB. From creative concepts right through to a seamless delivery, Alice leads the project management team to provide the highest levels of client satisfaction.

“Away from the office, you can find me exploring Brighton restaurants, trying out new recipes at home and most importantly, hanging out with my cat.”

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Poppy Mapes

Account Director

Poppy combines trusted expertise with a proactive, client-focused approach to ensure client needs are understood and met at every stage of a project. Known for her calm and organised style, she builds long-term relationships and co-ordinates multiple documents across investor relations suites.

“Outside of work, you can find me getting fresh air by the seaside or training for a Hyrox event at the gym.”

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Ellen Crowley

Senior Account Executive

Ever helpful and calm under pressure, Ellen excels in building and maintaining key client relationships. Managing the details whilst never sacrificing on clients’ overall vision, Ellen is relied upon for her accurate and steadfast delivery of every project.

“Outside of work, you’ll find me experimenting in the kitchen or having a dance with friends.”

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Becca Doe

Senior Account Executive

Since joining LB in 2023, Becca has played a key role in producing a diverse portfolio of projects. With a keen focus on client relations, Becca is dedicated to producing high quality work that maintains a close attention to detail and ensures client trust and satisfaction is always retained.

“When I’m not at work, you can usually find me sat front and centre at one of London’s many theatres on (and off!) the West End.”

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Lois Lock

Senior Account Executive

Believing in a creative and collaborative approach to project management, Lois has been a trusted pair of hands for nearly two years at LB. Quick to smile and always enthusiastic, Lois is known for her accuracy and consistent delivery of high-quality results.

“Outside of work, you will find me reading seven books at once or working my way through every restaurant in Brighton.”

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Jen Human

Project Director

Jen joined LB in 2016 and has since led numerous award-winning annual report projects. With a background spanning both corporate and non-corporate communications, she brings a passion for detail and creativity to every project. Jen specialises in bridging legislation, best practice and design to produce clear, compelling and compliant communications.

“Outside work, you can find me walking my dogs on the Norfolk coastline or completing NYT puzzles.”

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Robyn Root

Research Analyst

Despite being at LB for under a year, Robyn has already made a huge impression. She delivers high-quality, detailed research for each of our clients and exceptional work across the board, all while completing her Master’s degree in History, achieving a Distinction.

“Outside of work, you’ll find me training for my latest hockey match with my team or enjoying a night out with my friends”.